Privacy Policy

1. General


Taylor Made Services Midlands Ltd are committed to protecting and respecting your privacy. This privacy policy applies between you, the user of this website and us Taylor Made Services Midlands Ltd.  We take the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of our Website.


2. Customers and Personal Data Collected


We may collect personal data from you including your name, contact information such as email addresses and telephone numbers, in each case, is in accordance with this privacy policy. The way in which we collect the data is either by information you give to us or the information that is collected by us.


The data is either collected when you contact us through the website, by telephone or email or visit our showroom. When you make payments to us through the website or over the phone or face to face. In each case this is in accordance to this policy.


In some cases we may need to share your data with third party service providers who provide services to us which require the processing of personal data. 


To third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds.


We will not provide personal data to other organisations without your approval firsts.


3. Personal Data Security and Retention 


Information you provide to us is shared on our secure servers.  We have implemented appropriate measures designed to secure your information against accidental loss and unauthorised persons. In addition, we limit access to personal data to employees only.


We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.


We will only use your personal data where the law allows us to


4. Your rights 


Under UK and EU data protection legislation, you have rights with respect to your information. These include: 


-  The right to be informed about the information we hold about you 

-  The right of access to the information we hold about you 

-  The right to have any errors rectified 

-  The right to request the information be removed 


Updated August 2019


Taylor Made Services Midlands Ltd has the right to amend this policy when necessary